We diagnose, repair, upgrade and replace equipment

Diagnosis

We have expensive hardware checking equipment which helps to assist our technicians in making an accurate diagnosis of your problem. This equipment, for example, can determine if there are voltage problems within your system which are creating frustrating intermittent Blue Screens Of Death.

It's not always easy or simple to troubleshoot a system. Because we love what we do and want to ensure it is done accurately, we often spend hours researching your particular problem -- getting to the root of it. This is sometimes done in concert with alliances who are subject experts in specific PC or Apple matters.

Our experience debugging software extends to hardware debugs because we know how to isolate the problem by peeling off layers of complexity. In many ways software concepts apply to hardware. One example of this is how systems are built from components which must play together nicely.

The fact that we have achieved A+ Certification works in your favor. A+ Certified technicians must demonstrate core competency in understanding most of the hardware specifications in use on your PC or Apple today. We have also had rigorous training from IBM in the area of software development.

To this mix, add the constant pouring-over of trade publications as well as core specifications, and Orange Crystal Consulting is truly ready to diagnose your hardware problems whether they stem from cabling, USB, PCI, SATA, or electrical sources.

Our broad experience includes...

Server setup and maintenance including Dell servers and rack systems

Repairing machines, including PCs, Apples and many laptop brands

Logic board replacement, PCI and AGP card replacement

Providing workarounds in the event equipment is unavailable

Solving problems related to security breaches and/or registry corruption

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- Hardware Review

- Hard Drives

- Warranty Issues

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Permission to use graphics and illustrations by Galia Silverberg is gratefully acknowledged.